TERMS & CONDITIONS
Bicaca Lakefront Resort
Effective Date: July 14, 2026
1. Reservations
Reservations are confirmed upon receipt of payment of one night's stay. Confirmation details will be sent via email or WhatsApp. All guests must provide valid identification upon check-in.
2. Check-In & Check-Out
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Check-in: From 3:00 PM
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Check-out: By 10:00 AM
Early check-in or late check-out may be available upon request and subject to availability.
3. Rates & Payment
Room rates are quoted in Rwandan Francs (RWF) unless otherwise stated.
Rates may include:
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Breakfast
Full payment may be required prior to arrival depending on the booking type.
4. Cancellation Policy
Reservations may be cancelled or modified free of charge up to 72 hours before the scheduled check-in date. Cancellations or modifications made less than 72 hours before check-in may incur a charge up to the full reservation amount.
Please let us know as early as possible if your travel plans change.
5. Guest Conduct
To preserve the tranquil atmosphere of Bicaca Lakefront Resort:
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Excessive noise is not permitted.
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Illegal activities are strictly prohibited.
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Guests are responsible for any damage to property caused during their stay.
We reserve the right to refuse service to any guest who violates resort policies.
6. Liability
While we take every precaution to ensure guest safety, Bicaca Lakefront Resort is not responsible for:
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Loss or theft of personal belongings
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Injuries resulting from misuse of facilities
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Circumstances beyond our control (force majeure events)
Guests use facilities, including the infinity pool and recreational equipment, at their own discretion.
7. Privacy
All personal data is handled in accordance with our Privacy Policy.
8. Modifications
Bicaca Lakefront Resort reserves the right to modify these Terms & Conditions at any time. Updated versions will be posted on our website.